| Shipping and Returns |
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| Can I combine orders of Tozando Japanese Sword shop and Tozando Online Shopping? |
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Yes you can. Please leave your comment as "please combine this order with Tozando Online Shopping order(order #xxxxxx)" and we will adjust the shipping cost. |
| How much is my shipping? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
| How do I return my product? |
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Please contact us for the return authorization prior to sending back the product and we will provide the information of where to return it to. |
| I received the wrong product. |
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If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. |
| What is your return policy? |
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Please see our Terms & Conditions for complete details regarding our return policy. |
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